GLASSHOUSE TECHNOLOGIES’ VP OF SALES AND SERVICE PROGRAM MANGER NAMED AS FINALISTS IN 2011 STEVIE® AWARDS FOR SALES & CUSTOMER SERVICE
5th annual awards will be presented on February 21 in Miami Beach
[FRAMINGHAM, MA] – February 1, 2011 – GlassHouse Technologies, a global provider of independent data center consulting and managed services, today announced that Rick Cameron, vice president of sales at GlassHouse Technologies, has been named as a finalist in the Vice President of Sales of the Year category in the fifth annual Stevie Awards for Sales & Customer Service.
The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious American Business Awards.
Nicknamed the Stevies for the Greek word “crowned,” winners will be announced during a gala banquet on Monday, February 21 at the Eden Roc Renaissance Hotel in Miami Beach, Florida. Nominated customer service and sales executives from the U.S.A. and several other countries are expected to attend.
More than 800 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, an increase of more than 60% over 2010. There are 25 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; as well as 40 categories for sales professionals, ranging from Global Sales Leader of the Year to Sales Training Program of the Year to Sales Department of the Year of the Year. New this year are categories to recognize new products and services and solution providers.
“We are extremely proud of Rick for his accomplishments and being named a finalist for the Stevie Awards for Sales & Customer Service,” said Mark Shirman, CEO of GlassHouse Technologies. “Rick has been a valued team player at GlassHouse for the past nine years and consistently delivers stellar results to both the company and our customers. This honor highlights the quality service we provide our customers the value of GlassHouse’s consulting expertise across multiple service areas.”
GlassHouse Technologies provides customers with data center consulting services as well as additional offerings in several practice areas, including cloud computing, virtualization, workspace, backup and recovery, storage and security. Rick Cameron has over 25 years of experience from various positions in high tech services. GlassHouse Customer Support Services works with technology providers offering call center management, worldwide field service, logistics and installation services for their end-user customers. Over the past four years, Rick has consistently grown this business through both the acquisition of new customers and the delivery of expanded services to current customers
In addition, Derek Brawdy, services program manager at Xiotech, a partner of GlassHouse, has been named a finalist in the Customer Service Manager of the Year category. Derek has held his current role with Xiotech for more than three years. He is responsible for providing strategic direction on customer service initiatives and under his leadership, Xiotech transformed their customer support services to achieve greater visibility into customer issues, a proactive approach to solutions and higher customer satsifaction. Xiotech has been a GlassHouse partner since February 2010.
“We’re delighted that Derek’s stewardship of the Xiotech services organization has been recognized by his peers,” said Alan Atkinson, Xiotech President and CEO. “To be named a finalist for the Stevie Awards Customer Service Manager of the Year speaks volumes for the profound impact that Derek has every day on our customers, our partners, and Xiotech.”
Members of the Awards' Board of Distinguished Judges & Advisors will select Stevie Award winners from among the Finalists during final judging, to take place January 24 -
February 4. Finalists were chosen by business professionals worldwide during preliminary judging.
“Being named a Finalist in the Stevie Awards for Sales & Customer Service is an important achievement,” said Michael Gallagher, president of the Stevie Awards. “It means that independent business executives have agreed that the nominee is worthy of international recognition. We congratulate all of the Finalists on their achievement and wish them well in the competition.”
Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.stevieawards.com/sales.
About GlassHouse Technologies
GlassHouse Technologiesis a global provider of data center infrastructure consulting services. In a rapidly changing data center environment, GlassHouse partners with customers to define a strategy, execute that plan and operate their environment. Our constant focus is on cost efficiency, risk mitigation and service improvement. This is provided through Transom, our unique business model comprised of proprietary software tools, methodologies and domain expertise. We help deliver on the promise of agility and usage-based spending in the next generation infrastructure paradigm. This journey is significant and requires an experienced and pragmatic guide to help you achieve your goals. Our experience is based on thousands of projects in addition to ongoing daily operations of customer environments. Visit the GlassHouse blogfor expert commentary on key data center issues facing today's enterprises and follow us on twitter @GlassHouse_Tech.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.stevieawards.com. of the 5thannual Stevie Awards for Sales & Customer Service include American Support, Infogroup, the Sales Management Association, and ValueSelling Associates.